Privacy Policy

At RPF Rancho Santa Margarita Roofs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree with our practices, please do not use our website or services.

We collect information that you provide directly to us when you:

• Request a quote or estimate through our contact forms
• Call or email us for information about our services
• Schedule an appointment or consultation
• Enter into a service contract with us
• Communicate with us through any channel

The types of information we may collect include your name, address, phone number, email address, property details, and information about your roofing needs. We may also collect payment information when you hire us for services.

We use the information we collect to:

• Respond to your inquiries and provide you with requested quotes
• Schedule and perform roofing services
• Process payments and maintain financial records
• Communicate with you about your project
• Send you service reminders and maintenance tips
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

We will never sell your personal information to third parties. We only share your information with service providers who help us operate our business, such as payment processors or scheduling software, and only to the extent necessary.

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This may include:

• Your IP address and browser type
• Pages you visit and time spent on each page
• Referring website or source that led you to our site
• General location information based on your IP address

We use this information to understand how visitors use our website and to improve our online presence. We may use cookies and similar technologies to enhance your browsing experience.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to perform their jobs. All team members are trained on privacy and security practices.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example, we keep service records and warranty information for the duration of applicable warranty periods.

If you would like us to delete your information, please contact us. We will honor your request except where we must retain information for legal or business purposes.

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise any of these rights, please contact us using the information provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: